Privacy policy

Last updated: April 9, 2026

As Coquetes operates this online store and website, including all related content, features, products, and services (the “Services”), with the goal of providing you with a simple, secure, and personalized shopping experience.

Our store is powered by Shopify, which enables us to provide the Services.

This Privacy Policy explains how we collect, use, and share your personal data when you visit, use, or make a purchase through our Services, or when you otherwise contact us.

By using our Services, you confirm that you have read and understood this Policy.

Personal Information We Collect

“Personal information” refers to any data that identifies you or can reasonably be associated with you.

We may collect:

  • Contact details: name, address, billing and shipping address, phone number, email
  • Payment data: information required to process payments (handled securely by our partners)
  • Account data: login credentials, preferences, and settings
  • Transaction data: purchase history, cart activity, returns, and interactions
  • Communications: messages you send to us (e.g., customer support)
  • Technical data: IP address, device, browser, and network information
  • Usage data: how you browse and interact with our website

How We Collect Your Data

We collect data:

  • Directly from you (when you place an order, create an account, or contact us)
  • Automatically (via cookies and similar technologies)
  • Through service providers (e.g., payment processors, logistics partners)
  • From third-party partners, where applicable

How We Use Your Data

We use your data to:

✔️ Provide our services

Process orders, payments, shipping, returns, and manage your account.

✔️ Personalize your experience

Recommend products and tailor content based on your preferences.

✔️ Marketing

Send communications, promotions, and relevant offers (where you have consented).

✔️ Security

Prevent fraud, protect your account, and ensure safe transactions.

✔️ Customer support

Respond to your requests and provide assistance.

✔️ Legal obligations

Comply with applicable laws and regulations.

Sharing Your Data

We may share your data with:

  • Service providers (payments, shipping, technology)
  • Shopify
  • Marketing partners (where applicable and permitted)
  • Legal authorities, when required

We do not sell your personal data.

Shopify

Our store is hosted by Shopify, which may process your data to ensure the proper functioning and optimization of the platform.

You can learn more here: https://privacy.shopify.com

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal data from minors.

Security and Data Retention

We implement appropriate security measures, but no system is completely secure.

We retain your data only as long as necessary to:

  • provide our Services
  • comply with legal obligations
  • resolve disputes

Your Rights

Under applicable laws (including GDPR), you may have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Request data portability
  • Object to or restrict processing
  • Withdraw consent

You may also unsubscribe from marketing communications at any time.

To exercise your rights, please contact us.

International Transfers

Your data may be processed outside the European Economic Area, with appropriate safeguards in place.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date will always reflect the latest version.

Contact

If you have any questions or requests regarding your data:

📧 info.ascoquetes@gmail.com
📞 +351 925 456 611
📍 As Coquetes
Rua Serpa Pinto 32
2640-534 Mafra
Portugal